Research Report on Competing with Information Technology Paper

Report on Competing with Information Technology - Research Paper Example The issues addressed include; various ways that Spotify music service uses IT to compete with iTunes music service and the technologies leveraged by the two corporations to enable competitive advantage. Most customers are mindful about the music delivery business and the effectiveness of each one of them. Because the music industry will exist into the foreseeable future, most music companies are developing strategies that will help them capture a larger share of the market among its rivals (Kusek et al. 82; Latham 4). This competition, however, has streamed down to only two main competitors existing in the market. These music services include the Apple iTunes and Spotify. These two music services experience large economies of scale and have a huge demand on a global scale. Both Apple iTunes and Spotify have pressed on with sweeping overhauls of their digital music services that allow fair competition. Apple iTunes has about 800 million customer accounts out of which 200 million customers are active buyers. Spotify, on the other hand began in Sweden and move into the United States in 2011. Spotify currently has about 15 million customers that subscribe through payments and 45 millio n customers that listen free, with advertising (Lester 49). There, however, exist various uncertainties as to how Spotify music service will match up to Apple iTunes. Michael Porter’s value chain is applied in iTunes service in order to get an insight of the chain of activities involved before a valuable service is provided to the consumers. Apple iTunes is a service that comes in form of an online platform providing music distribution structures(O’Grady 112). The Value-chain model of iTunes’ primary activities is as follows 1. Content creation- the content is regulated by licensing agreement partnerships with various music labels.In this partnership, iTunes offer artists’ music to customers and for each download Apple is entitled a share in revenues. 2.

Combating Compassion Fatigue Essay Example | Topics and Well Written Essays - 1000 words

Combating Compassion Fatigue - Essay Example Cognitive symptoms entail apathy, disorientation, preoccupation with trauma, minimization, rigidity, and lowered concentration. Emotional symptoms include anxiety, anger, fear, sadness, depleted, blunted, enhanced affect, shock, depression, helplessness, numbness, guilt, and powerlessness (Portnoy, 2011). The individual may experience troubling dreams similar to those of the patient. The individual may also experience sudden and involuntary recall of a frightening situation while working with the family or the patient. Concerning behavioral symptoms, the individual may be withdrawn, have poor sleep, a change in appetite, isolated, and hyper-vigilance, have nightmares, moody, and irritable. Spiritual symptoms include pervasive hopelessness, questioning of one’s religious beliefs, skepticism, loss of faith, loss of purpose, and questioning of the meaning of life. Somatic symptoms entail rapid heartbeat, pains and aches, impaired immune system, difficulty staying or falling aslee p, headaches, dizziness, difficulty in breathing, and sweating (Portnoy, 2011). The Nature of the Problems and Their Causes Portnoy (2011) states that compassion fatigue is caused by empathy. Compassion fatigue is a form of burnout that appears unexpectedly and with little or no warning. The condition is generally persistent than burnout. It is the natural outcome of stress; it results from helping and caring for the suffering or traumatized individuals. It entails a preoccupation with the individual or with the individual’s trauma and it does not need to be at the stressful occasion. The condition can result from just being exposed to an individual’s painful narrative. It is further described as the â€Å"convergence of primary stress, secondary traumatic stress, and cumulative stress in the lives of helping professionals and other care providers† (Portnoy, 2011, p48). On the other hand, burnout is described as a type of mental distress that is manifested in no rmal individuals who have never suffered from prior psychopathology. The individuals experience decreased performance at work because of the negative behaviors and attitudes. The main dimensions of burnout include emotional exhaustion, feeling of cynicism and depersonalization, lack of personal accomplishment, and sense of ineffectiveness. Emotional exhaustion is the basic individual stress indicator of burnout and it refers to the feeling of being depleted and overextended of one’s physical and emotional resources. The exhaustion causes the individual to distance himself cognitively and emotionally from work and it is a means devised by the individual to cope with the work overload (Coyle and Ferrell, 2010). Depersonalization (detachment from job) and feeling of cynicism is the burnout interpersonal context dimension and it refers to the excessively detached response and negative callous to various features of the job. Lack of personal accomplishment and sense of ineffective ness is the self-evaluation burnout dimension and it indicates the lack of productivity and achievement at work and feeling of being incompetent. Lack of personal accomplishment emerges from the lack of resources to complete the work; for instance, the lack of necessary tools, lack of crucial information or even insufficient time (Coyle and Ferrell, 2010). The Physical, Emotional, and Spiritual Needs Of the Caregiver When caring for patients in palliative care, the